Guild Wars 2 Known Issues, Workarounds and Fixes

Network error Code 1101 on a Steam account

The Steam FAQ separately identifies Code 1101:4:5:1750:102 with ErrAuthDataError/AuthSrv and asks affected players to contact the Guild Wars 2 support team. Keep the complete code when reporting it rather than treating it as interchangeable with Error 42. [2]

Documented steps

1. Send support the Steam Support ID, Guild Wars 2 display name, character names, summary and exact error text using the support channel listed in the FAQ. [2]

Error 42 interrupts login, guild or chat access

Error 42 is an interruption reaching the account servers, which handle login and social systems. It can occur before login or after entering the game, so a guild or chat disruption can belong to the same connection problem. [1]

The source includes both local-network and server-side causes. The code by itself does not prove that your router or firewall is the fault. [1]

Documented steps

1. Completely close the game and client, wait five minutes, then relaunch and retry. [1]
2. If the problem continues, use the support page’s PC reboot check. [1]

Steam account management shows America for a European shard

The FAQ explains that Steam login verification runs through an America-based service while game accounts and game servers remain regional. The America display in account management does not alone prove that a European character’s game data has moved. [2]

For a player on a European shard, the FAQ specifically states that the game data is still in Europe despite that displayed login region. [2]

Existing ArenaNet account will not log in through Steam

ArenaNet and Steam account/client logins are distinct. An account created through the Guild Wars 2 website cannot use Steam login, and a Steam-created account uses Steam login. This is a documented account restriction, not a lost-character diagnosis. [2]

Documented steps

1. For the existing website-created account, continue using the Guild Wars 2 website client. [2]