Destiny 2 · Known issues & fixes

Destiny 2 Known Issues, Workarounds and Fixes

Source-documented Destiny 2 troubleshooting and fixes, with symptoms and scope kept separate.

PC
Documented workaround

Artifact perks reset after Update 9.7.0.2

Platforms: PCEvidence checked

Bungie says the fix for duplicate artifact perks reset selected perks on all artifacts following Update 9.7.0.2. An empty selection after that update therefore has an official explanation. The documented response is to restore the intended selection, rather than assume the artifact itself has been removed. [1]

Documented steps

  1. Re-select the desired artifact perks, or apply a loadout that already contains a configured artifact. [1]
Documented workaround

Cross Save authentication error

Platforms: PCEvidence checked

Bungie documents browser authentication failures during Cross Save setup. Every linked platform account needs successful authentication before Cross Save can be enabled or disabled. [2]

Documented steps

  1. Retry in a private browser window or another browser, or use the official Destiny Companion app. [2]

Limits & applicability

  • If you cannot authenticate a platform account, contact that platform’s support for account recovery. Bungie cannot remove linked accounts on your behalf. [2]
Documented workaround

Cross Save shows the wrong character set

Platforms: PCEvidence checked

Cross Save selects one active character set; it does not merge characters from multiple accounts. Other character sets become dormant while the active setup is in use. [2]

Documented steps

  1. Check the active account and characters shown at the top of the Cross Save setup page, then verify you are signing into a linked account. [2]

Limits & applicability

  • Disabling Cross Save starts an unskippable 90-day wait before it can be enabled again. Do not deactivate it just to try a quick refresh. [2]
Officially acknowledged

DLC items or subclasses unavailable on another platform

Platforms: PCEvidence checked

Bungie states that DLC licenses do not transfer with Cross Save. An item or ability tied to DLC ownership can be unavailable on a platform where the corresponding DLC is not owned, even when the correct characters appear. [2]

Limits & applicability

  • Cross Save itself cannot delete individual items, materials or characters, according to the support guide. [2]
Documented workaround

Imperium jammer cannot be destroyed with Anti-Barrier weapons

Platforms: PCEvidence checked

Bungie’s currently accessible Year 8 known-issues page lists a progression obstacle in the Renegades campaign’s Imperium mission: the trash-compactor jammer cannot be destroyed with Anti-Barrier weapons. The listed workaround is to use a weapon without that property. This entry concerns a specific environmental target and does not say Anti-Barrier damage is broken against every enemy. [1]

Documented steps

  1. Equip a non-Anti-Barrier weapon to destroy the jammer and continue the Imperium mission. [1]
Officially acknowledged

Steam frame hitches after Update 9.7.0.2

Platforms: PCEvidence checked

Bungie is investigating reports of frame hitches or performance drops on Steam since Update 9.7.0.2. This is a publisher acknowledgement of that version-specific report. The cited entry supplies no confirmed repair, so this page does not invent a graphics toggle or file deletion as a tested fix. [1]

Sources & verification

Platform and version details belong to the individual issue or guide section. A documented workaround may not resolve every case.

  1. Destiny 2 Known Issues and Vital Information official-supportRetrieved
  2. Destiny 2: Cross Save Guide official-supportRetrieved

Report a correction · More Destiny 2 coverage