Call of Duty Known Issues and Fixes: Black Ops 7 and PC Launcher

COD Points show a zero balance after an update

Activision identifies a visual problem that can display zero COD Points after a game update. Its instruction is to quit and restart the game application, potentially more than once. The note describes restoring the displayed balance rather than buying more points. [1]

Documented steps

1. Quit the game application and restart it. Activision says this may need to be repeated more than once for the displayed balance to return. [1]

PC Game Pass says Black Ops 7 is not available

If PC Game Pass shows the purchase-required “NOT AVAILABLE” message, Activision directs players to Microsoft Store device management to check whether the device limit has been exceeded. If the account is below that limit and the message persists, the publisher asks players to contact support. [1]

Black Ops 7 on Xbox PC displays a 0x error

The support page’s 0x-error instructions apply to Xbox on PC. It recommends terminating and repairing the Call of Duty application through Windows settings before considering its reinstall fallback. [1]

Documented steps

1. Open Windows Start > Settings > Apps > Installed apps and find Call of Duty. Open the three-dot menu and choose Advanced options. [1]
2. Select Terminate, then select Repair under Reset. The documented action is Repair. [1]