Save-loading frame-rate drop and crash: Hotfix 36
Larian’s Hotfix 36 notes record a fix for a frame-rate drop followed by a crash when loading a savegame. This is a recorded fix for that symptom, not a claim that all crashes have been eliminated. [1]
Collect a crash report when the safe checks do not help
For continuing startup crashes, Larian asks for diagnostic material including a DxDiag report and any game crash dumps. The report helps support investigate the particular fault; it is not a guaranteed repair by itself. [2]
Documented steps
- Run DxDiag, wait for it to finish and use Save All Information to prepare the report for a private Larian support request. [2]
Cross-play lobby fails when mods differ
Larian requires everyone in a cross-play lobby to have exactly the same mods and mod versions. The verification window can be used to enable or disable the required mods when launching the game. [3]
Documented steps
- Confirm that all players have cross-play enabled. For a connection failure with mods, try hosting or joining without mods to see whether the same issue occurs. [3]
Save or multiplayer requires a different mod version
The verification window compares installed and enabled mods against a save or multiplayer session. It can offer Download, Enable, Update or Downgrade depending on the mismatch. [4]
Documented steps
- Use the offered Download or Enable option for a missing or disabled required mod. When the session uses a different version, use the indicated Update or Downgrade option. [4]
ASUS Sonic Studio Virtual Mixer startup crash
Larian identifies an ASUS Sonic Studio Virtual Mixer issue that can cause a startup crash. The cited guidance applies when that program is present; it does not justify disabling security software or making the same change on every PC. [2]
Limits & applicability
- The publisher limits this suggestion to the applicable Sonic Studio case. Test the renderer and integrity checks separately when that software is absent. [2]
PC startup crash and game-file integrity
The same support guide includes checking local game files. Use the storefront’s repair tool for BG3, which differs between Steam and the GOG Galaxy client; do not replace this with deleting a save folder. [2]
Documented steps
- For Steam, use Verify Integrity of Game Files in the game’s properties. For GOG Galaxy, select BG3, open the settings icon beside Play, then use Manage Installation > Verify / Repair. [2]
PC crashes on startup: try the supported renderer alternative
Larian’s PC startup guide recommends testing DirectX 11 and Vulkan in the launcher when startup crashes occur. This comparison can identify a renderer-specific problem without assuming that a save or all game files are damaged. [2]
Documented steps
- Select the other supported renderer in the launcher and test whether BG3 starts. [2]
Sources & verification
Platform and version details belong to the individual issue or guide section. A documented workaround may not resolve every case.
- Hotfix #36 Now Live! official-newsRetrieved
- Support - Larian Studios official-supportRetrieved
- Support - Larian Studios official-supportRetrieved
- Support - Larian Studios official-supportRetrieved
